Magic Props & Accessories
- Terms and Conditions
The following Terms and Conditions apply to purchases of goods and services at www.magicprops.eu
The website is owend and operated by:
579
Vingårdsgade 15, 5.
9000 Aalborg
Denmark
VAT: 43733281
Phone: +45 92152515
E-mail: mail@magicprops.eu
Prices and Payment
All prices on magicprops.eu include taxes, customs fees, and transactional fees but do not include shipping. Shipping costs will be calculated at checkout based on weight, choice of courier, and destination.
We accept payment with major credit- and debit cards via PayPal or as transfers using PayPal or Revolut. We accept payment in EUR, USD, GPB, and DKK.
Delivery
We aim to process and ship orders within 24 hours on business days. All orders are shipped as trackable packages using DHL or GLS. During checkout, you will see available shipping options and prices for your order.
Delivery time may vary depending on the destination and your choice of carrier, but it’s generally between 1 and 5 business days. Please contact us if you have questions or require express delivery.
Right of Withdrawal
For Physical Products
If you purchase a physical product from us, you have the right to cancel your purchase within 14 days without giving any reason. The cancellation period will expire 14 days from the day you receive your item (or, in the case of multiple items in a single order delivered separately, from the day you receive the last item).
To exercise your right to cancel, please let us know by sending a clear message. You can contact us via email or through our contact form. While you are welcome to use the cancellation form template provided below, it’s not mandatory.
What Happens After You Cancel
If you cancel your purchase, we will refund all payments received from you, including the cost of delivery (except for any extra costs if you chose a delivery option other than our standard delivery). Your refund will be processed as soon as possible and no later than 14 days after we are informed of your cancellation.
Please note:
We may hold off on issuing your refund until we’ve received the returned item or proof that you’ve sent it back, whichever comes first.
The item must be returned in its original condition and packaging.
You will need to cover the cost of returning the item.
For Digital Products
If you purchase a digital product, such as downloadable content, software, or e-books, your right to cancel depends on the following conditions:
You can cancel your purchase within 14 days from the date of purchase, provided that:
You have not yet downloaded or accessed the digital product.
Once you begin downloading or accessing the digital product, you waive your right to cancel if:
You explicitly agreed to start the download or access immediately; and
You acknowledged that doing so means losing your right to cancel.
If you cancel before downloading or accessing the digital product, we will refund all payments received from you within 14 days of your cancellation.
Returns
If you’ve received a product that, does not meet your expectations you can return it within 14 days.
Refund
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